Inside BuddyBoss Customer Support – with Customer Support Manager Graham Hoffman | Inside BuddyBoss

In today’s episode I’m joined by Graham Hoffman from BuddyBoss; Graham tells us about • The main areas that BuddyBoss Support helps customers with as well as how the support team is structured. • Who the key team members are within the support team and the skill sets across each of the tiers. • The lifecycle of a support ticket, where he takes a dummy support request from me and talks us through each stage of its journey. — Resources: 🔗 Show notes & transcript: https://www.buddyboss.com/podcast 🔗 Subscribe on Apple Podcasts: https://apple.co/3b8JcF7 🔗 Subscribe on Spotify: https://spoti.fi/3zOkDaX 🔗 Subscribe on Audible: https://adbl.co/39AdfFy 🔗 Subscribe on Stitcher: https://bit.ly/3xxiu0F 🔗 Subscribe on iHeartRadio: https://ihr.fm/3zS14ym — BuddyBoss provides you with the software and tools you need to help you sell memberships, and courses, and build online communities. We make it easy for you to build on WordPress, the World’s #1 open source platform, giving you the flexibility, control, and freedom you need, to create a successful online platform. — Be sure to subscribe to our channel so you can be notified when we post new tutorials, product updates, and other cool content that helps you sell memberships, and courses and build your own online community on WordPress. To get the latest news and updates about our products, services, and other cool content we publish, you can also follow us on: Facebook: https://www.facebook.com/BuddyBossWP/ Twitter: https://twitter.com/BuddyBossWP Want to start selling memberships, and courses, or build your own online community? Check out the software and services we provide at https://www.buddyboss.com Want to launch your own native mobile app for your online community, membership, or courses? Check out the BuddyBoss App at https://www.buddyboss.com/app Watch this video episode: https://www.youtube.com/c/BuddybossWP Follow us: Insta: instagram.com/buddybosswp Fb: facebook.com/BuddyBossWP Twitter: twitter.com/BuddyBossWP”